reflective 2 point discussion

I need support with this Health & Medical question so I can learn better.

1. Assignment Expectations:
   1. Address concept A: end user satisfaction and B: the need for standards in health care in about 150 words each.
   2. You will be graded on how well you demonstrate knowledge and understanding of the concept, and critical thinking pertaining to the applicability of the concept to your professional practice. Points awarded will follow breakdown below.
   3. You will neither be required to, nor graded on responses to your peers. One posting will suffice.
2. The Assignment: Given the readings and assignments in the course, identify and discuss two concepts or lessons learned that you believe will be most applicable to your professional discipline.
3. Concept A (points 10/20):
   1. Identify /define (points 4/20): ……
   2. Your professional discipline: ……..
   3. How applicable (points 6/20): ……
4. Concept B (points 10/20):
   1. Identify /define (points 4/20): ……
   2. Your professional discipline: ……..
   3. How applicable (points 6/20): ……