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Post a cohesive response in which you:

  • Summarize the results of your emotional intelligence self-assessment. What surprised you about the results?
  • Explain what you will use what you gained from the self-assessment. Provide examples to support your explanation.
  • Summarize an example from your experience as a manager or from when you observed a manager practice, or fail to practice emotional intelligence
    • What happened during this interaction?
    • What were the outcomes?
    • What was the overall effect of the interaction? Was it successful? Were there ways in which it could be improved?
  • Assess how important you think emotional intelligence is in the practice of effective management.


Goleman, D., & Boyatzis, R. E. (2017). Emotional intelligence has 12 elements. Which do you need to work on? Harvard Business Review. Retrieved from:

Keyser, J. (2013, June 11). Emotional intelligence is key to our success [Blog]. Retrieved from

Sabatier, M. (2015, August 20). Emotional intelligence: Why managers should show a softer side . The Guardian. Retrieved from

Institute for Health and Human Potential. (2017). Test your emotional intelligence: Free EQ quiz. Retrieved from

Big Think. (2012, December 23). Daniel Goleman introduces emotional intelligence [Video file]. Retrieved from

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