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Post a cohesive response in which you:

  • Summarize the results of your emotional intelligence self-assessment. What surprised you about the results?
  • Explain what you will use what you gained from the self-assessment. Provide examples to support your explanation.
  • Summarize an example from your experience as a manager or from when you observed a manager practice, or fail to practice emotional intelligence
    • What happened during this interaction?
    • What were the outcomes?
    • What was the overall effect of the interaction? Was it successful? Were there ways in which it could be improved?
  • Assess how important you think emotional intelligence is in the practice of effective management.

References:

Goleman, D., & Boyatzis, R. E. (2017). Emotional intelligence has 12 elements. Which do you need to work on? Harvard Business Review. Retrieved from: https://hbsp.harvard.edu/tu/662de7e5

Keyser, J. (2013, June 11). Emotional intelligence is key to our success [Blog]. Retrieved from https://www.td.org/Publications/Blogs/Management-Blog/2013/06/Emotional-Intelligence-Is-Key-to-Our-Success

Sabatier, M. (2015, August 20). Emotional intelligence: Why managers should show a softer side . The Guardian. Retrieved from https://www.theguardian.com/careers/2015/aug/20/emotional-intelligence-why-managers-should-show-a-softer-side

Institute for Health and Human Potential. (2017). Test your emotional intelligence: Free EQ quiz. Ihhp.com. Retrieved from http://www.ihhp.com/free-eq-quiz/

Big Think. (2012, December 23). Daniel Goleman introduces emotional intelligence [Video file]. Retrieved from https://www.youtube.com/watch?v=Y7m9eNoB3NU

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