DMAIC is ______________
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develop, multiply, analyze, improve, check
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define, multiply, analyze, improve, control
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define, measure, analyze, improve, control
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Establishing measurements based on customer needs for optimizing product design is known as ______________
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Quality planning
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quality improvement
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quality control
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Based on his 14 Points, Deming is a strong proponent of ______________
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inspection at the end of the production process
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an increase in numerical quotas to boost productivity
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looking for the cheapest supplier
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At the time of making a purchase agreement with a vendor, what is important to mention about inspection?
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the characteristics of the product that are to be inspected
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the tolerances that would be allowed
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the reputation of the vendor
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Deming’s 4 step cycle for improvement is______________
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plan, do, check, act
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schedule, do, act, check
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do, act, check, monitor
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TQM stands for ______________
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Total Quality Management
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Total Quantity Management
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Total Qualitative Management
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Processes that operate with “six sigma quality” over the short term are assumed to produce long-term defect levels below ______________ defects per million opportunities (DPMO).
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2
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2.4
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3
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______________ are used in six sigma
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black belt
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green belt
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both black belt and green belt
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Assured quality is necessary for building customer confidence.
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correct
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correct to some extent
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correct to great extent
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______________ are the areas that will be covered by the organization’s processes
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process areas
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product Areas
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private areas
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