For a point in the control chart to be out of control, it must lie
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Above UCL or Below LCL
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Between Central Line and LCL
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Between Central Line and UCL
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For a given sample size (n) and number of defects acceptable ©, the Average Total Inspection (of units) should ______________ with increase in N (lot size).
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Increase
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Decrease
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Remain Constant
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Establishing measurements based on customer needs for optimizing product design is known as ______________
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Quality planning
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quality improvement
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quality control
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fourteen points framework for quality and productivity improvement was suggested by ______________
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Crosby
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Ishikawa
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Deming
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Based on his 14 Points, Deming is a strong proponent of ______________
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inspection at the end of the production process
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an increase in numerical quotas to boost productivity
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looking for the cheapest supplier
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Kaizen is a ______________ process, the purpose of which goes beyond simple productivity improvement.
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weekly
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daily
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monthly
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inspection is part of the ______________
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quality control (not sure)
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Quality Planning
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Quality improvement
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–––––––– are the charts that identify potential causes for particular quality problems.
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Control Chart
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Flow chart
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Cause and Effect Diagram
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In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications
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error
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cost
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quality
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Deming’s 4 step cycle for improvement is______________
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plan, do, check, act
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schedule, do, act, check
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do, act, check, monitor
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