conflict process
You have been working as a general manager for a small gasket companyfor several years. You have been able to increase the company’s sales from $10 million 3 years ago to $17 million last year. However, several of your employees are starting to complain. The owner of the company has told you that the employees feel like you are micromanaging them. They say that you will not let them do their job and that you are always hovering around them. The owner has asked to meet with you to address these concerns.
Please answer these following questions:
6. The owner of the company tells you that as the general manager, one of your critical roles is to train, counsel, motivate, and direct your subordinates. What role does this represent?
7. What type of conflict does your team have with you as their general manager?
8. In which stage of the conflict process were your employees when they went to the owner of the company to discuss the issues that they are having with you?
9. In what stage of the conflict process were you when you discussed your employees’ concerns with the owner of the company?
10. What type of conflict strategy are you engaging if you acknowledge your employees’ concerns about your behavior but do not change your behavior?
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